Privacy Policy

1. Scope

This Website Privacy Policy explains how Mi Vida Aesthetics & Wellness (“Mi Vida,” “we,” “us,” or “our”) may collect, use, disclose, and protect information when you visit mividaaestheticswellnesstx.com, submit a website form, interact with our online content, or use website-based features.

This policy applies to information collected through this website. Information obtained in connection with clinical care may be subject to additional healthcare privacy notices and requirements.

2. Information We Collect

Depending on how you interact with the website, we may collect information you provide directly and information generated automatically by your device or browser.

Information you provide

• Name, email address, telephone number, and other contact details.
• Information included in appointment, consultation, newsletter, or contact requests.
• Purchase, billing, or transaction-related information when an online store or payment feature is used. Payment card information may be processed by third-party payment providers rather than stored directly by us.
• Other information you choose to send through a form, message, or website feature.

Automatically collected information

• IP address, browser and device type, operating system, referring page, pages viewed, approximate location derived from IP address, and date/time information.
• Cookie, analytics, performance, and security information used to operate and improve the website.

3. How We Use Information

We may use website information to respond to questions and appointment requests, provide customer service, send newsletters or promotions you choose to receive, operate and secure the website, process transactions, detect fraud or abuse, maintain appropriate records, and comply with applicable legal or regulatory obligations.

4. How We Share Information

We may share information with service providers that support functions such as website hosting, scheduling, communications, analytics, payment processing, security, or e-commerce. We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or when you direct or authorize us to do so.

5. Cookies & Analytics

The website may use cookies, local storage, analytics tools, and similar technologies to remember preferences, understand website usage, improve performance, and help protect the website. Your browser may allow you to block or delete cookies, although some features may not function correctly if cookies are disabled.

6. Health Information & HIPAA

Please avoid submitting highly sensitive medical information through a general website contact form unless that form is specifically identified as a secure method for doing so.

If Mi Vida is acting as a HIPAA covered entity or business associate for a particular service, protected health information (“PHI”) is handled under applicable healthcare privacy requirements and any separate Notice of Privacy Practices provided for clinical care. This website policy does not replace a required HIPAA Notice of Privacy Practices.

7. Your Privacy Rights

Depending on applicable law and your relationship with Mi Vida, you may have rights concerning certain personal information, such as requesting access, correction, deletion, or information about how it is processed. Some rights may be subject to exceptions or may not apply to information governed by healthcare-specific privacy laws.

To make a privacy request, contact Mi Vida using the information below. We may need to verify your identity before completing a request.

8. Security & Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no website, transmission method, or electronic storage system can be guaranteed to be completely secure.

Information may be retained for as long as reasonably necessary for the purposes described in this policy, to maintain appropriate business or clinical records, resolve disputes, and meet legal, accounting, regulatory, or security obligations.

9. Children’s Privacy

This website is not directed to children under 13, and we do not knowingly seek to collect personal information online from children under 13 without appropriate authorization. If you believe a child submitted personal information through this website, please contact us.

10. Changes & Contact

We may update this policy from time to time. The “Last Updated” date at the top identifies the latest revision.

Mi Vida Aesthetics & Wellness
19115 FM 2252, Suite G
Garden Ridge, TX 78266
Phone: (830) 213-2395